Category: Uncategorized

Receiving leads from Steel Cod

When a potential customer fills out the form (https://www.steelcod.com/contact) on our public website, we look at their information before sending the lead to the dealer.

• Confirm what dealers have showrooms within their geographic area
• Confirm the dealer sells the brand (or equivalent brand) that the customer is looking into

What the dealer receives

• Potential customer’s name
• Contact info
• Included customer’s message on what they are looking for
• What page on the Steel Cod site they came from (if available)
  • To give some insight into what products they are interested in
• How many other dealers received the same message

What is expected from the dealer

• A prompt, appropriate response via email
  • With manual follow ups if necessary
• The potential customer will not be automatically enrolled in any email messaging campaigns
• The potential customer will not be spammed
• The dealer acknowledges that the potential customer is not a guarantee of a sale

The latest iteration of Steel Cod contains many updates that aren’t seen by end users but are necessary for us to have more flexibility in delivering future solutions.

However, there are a number of small quality-of-life updates you will see, such as an improved upload experience. The component that we use to upload files was no longer supported by its authors, so we needed to replace it. We think you’ll love the cleaner interface that we’ve built!

You’re probably also asking yourself: “Wait, was there a Steel Cod 2.4?” There was! We launched some new functionality around the customization of cover pages but we wanted to keep it under wraps while we kicked the tires on it. Good news: consider the tires officially “kicked”! If you’re interested in having custom cover pages based on salesperson, location, format or intake method (search, scan, email, API), let us know and we’ll set up a meeting to discuss next steps!

An important component of this upgrade is our “One User, One Account” policy has been officially added to our Terms of Service. You should check it out.

Hope everyone is doing well. Please let us know if you have any questions or feedback at help[at]steelcod.com .